Privacy policy

Terres Australes Pty Ltd, trading as Terres d’Afrique (TDA) is committed to protecting the privacy of your personal information. This privacy policy explains how TDA manages the personal information that we collect, use and disclose, and how to contact us if you have any further queries about our management of, or would like to request access to, your personal information.

Personal information is information or an opinion, in any form and whether true or not, about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.

Collection of personal information by TDA

TDA will only collect personal information about you by lawful and fair means and not in an unreasonably intrusive manner. The types of information we may collect include:

a. Identifying and contact information (for example, name, address and email address);

b. Financial information (for example, credit card details);

c. Health information (for example, where a customer may suffer an adverse reaction to a product); and

We collect personal information to provide you with the products and services you request, as well as information on other products and services offered by us. We may also be required by law to collect some personal information.

Where possible, we will collect personal information directly from you or a person authorised to provide this information on your behalf. Should we collect your personal information from a third party, we will take reasonable steps to ensure that you are made aware of this.

If you do not provide personal information requested of you to TDA, we may be unable to provide you the products or services you have requested or contact you in the future.