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Shipping & Returns

Standard shipping (prices vary)

Delivery to:

NORTH AMERICA

Order by 12PM EST for delivery on the next working day (contiguous US only).

EUROPE

7 working days

MIDDLE EAST

7 working days

SOUTH AFRICA

3 working days

Prices are calculated based on the volume, dimensions and shipping destination.

Please note:

Complimentary Shipping

Complimentary shipping for the USA only for orders over $150.

Gift wrapping

We are currently not able to offer this service.

Prices and Payment

All prices on the Terres d’Afrique website are in US dollars and are exclusive of applicable sales taxes. The total cost, including any applicable taxes, will be displayed at checkout. Terres d’Afrique accepts payments via credit card (Visa, Mastercard, or American Express) or PayPal.

Prices are subject to change without notice.

By purchasing a product online from Terres d’Afrique, you agree to pay an amount totaling the sum price of each product ordered at the time you make the order, the cost of delivery, and any subsequent fees required.

Refunds and Returns

Items must be returned to their original point of purchase. Regrettably we are unable to accept online returns for products purchased in a Terres d’Afrique shop, specialty retailer, department store or elsewhere.

Should you make an error when ordering online, Terres d’Afrique will gladly refund or exchange your item for the item you intended to purchase up to 30 days from the date of purchase. The returned item must be unopened and in its original saleable condition. You are responsible for the delivery and additional postage charges.

Should you have any further questions, please consult the order and shipping enquiries section of our Frequently Asked Questions.